Need Help?

Human Support: Monday–Friday, 9:00am–4:00pm PST

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AI Support: 24/7, 365 days a year

Questions About Your Order?

Email us at team@portlandgear.com

Please allow 1–2 business days for us to process and fulfill your order. Once your gear ships, you’ll get a confirmation email with tracking info.

Need to Make a Change?

Once your order is placed, we can't guarantee that we can edit an order. There’s a two-hour window to request a cancellation or address update, email us right away and we’ll do our best to help, but we can’t guarantee changes.